Q1: Are you Factory or Trading Company?
---We are professional manufacturer (F actory) with more than tens of thousands of
square meters of workshop have been put into use and hundreds employees are working inour company at present.
Q2:We not clear which machine can suitable for my Job?
---We have special sales engineers team, they can working on machine selection foryou online.
Q3: How do you ensure delivery time?
--- a. There are more than 200 sets of machine tool are in stock
b. We have our own mechanical production line
e. All core parts of the enc machines can be made by ourselves.
d.There is a longterm cooperation with the shipping company, can make the goodsmore quickly and efficiently so that can delivered safely to the designated place as guest.
Q4: When your machines arrived my local, how can we installand use it?
--- (1) We provide base installation drawings and technical guidance.
(2) According to the size of the machine and the requirements of the eustomer, dispatch theengineers to the customer's factory for installation and training.
(3) 15 days of theoretical and practical study is pros ided to the customer', s twotechnicians (an electrician, a mechanical maintenance) .
Q5: What is your warranty time ?-- -- One year for the whole machine
Q6: What can you provide if the machines have problems?
---, a. We can provide free spare part to you if your machines are in guarantee time.b. We can send our engineers to repair your machinesc. We have oversea branch to handle your problem.